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Sohana is a small, focused team. When you reach us, you reach people who care about getting it right — not a ticket queue that disappears into the void. Choose the right channel below and tell us what you need.

< 24h Support response
< 48h Press response
7 days Partnership review
🛠
General support
Account help, wallet queries, transaction issues
support@sohana.app
< 24 hrs
📰
Press & media
Journalists, researchers, editorial requests
press@sohana.app
< 48 hrs
🤝
Partnerships
Financial institution & business integrations
partnerships@sohana.app
7 days
🔒
Security disclosures
Responsible vulnerability reporting
security@sohana.app
ASAP
⚖️
Legal & compliance
Regulatory, law enforcement, legal notices
legal@sohana.app
Formal only
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Account & wallet support
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We reply to every genuine enquiry. Your reference number will be emailed to you on submission.

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